Mar 19,2013
Minithumbdown
By:
Mar 19,2013
3 people found
this helpful
I paid for the references and all went successful. After that I was put through to someone called Katrina Fernandes who doesn\'t have any customer service skills and doesn\'t have an idea what she is talking about. She thinks every customer is a stupid man and doesn\'t have a clue what he/she is saying.
The enquiry was about the Inventory charge and she was absolutely non-sense, asking for £132 for something which wasn\'t there at all.
5 minutes down, her boss i.e MD of Imagine Group sent an email accusing me of puttign some allegations on his employee.....I think this company is full of mad people who haven\'t got any customer service skills at all.
What agent could do to change your mind?
Should ahve taken things positively and should have mentioned everything clearly. Half of the staff doesn\'t have a clue what they are saying.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review. PLEASE NOTE! This is not the page to leave a new review of Imagine Office 3! To leave a new review of Imagine Office 3, please click the link below !
Write a review for Imagine Office 3

(optional) upload photographs,images,youtube video or .pdf files to support your review



Imagine

Block B, 26 Wilmington Close Watford

WD18 0QF

01923 630844

Opening hours