Morgan Randall were terrible.
We agreed to rent a house with them, and they took the deposit (which they said they required urgently to secure the house), and then did not return calls for 3 weeks regarding the contract. It then turned out that they had not agreed the rental price with the landlord, and we had lost property, but this was only communicated after we called them several times a day, and in the end visited the office in person to wait for a response.
Their refusal to return calls or respond to queries meant we lost out on time to fnd another flat. They also took several weeks to return the deposit they had taken, and did not return calls relating to this either.