My partner and I were looking to move from Soho to the Canary Wharf area. We viewed some properties independently. Then we engaged w/ Reiss Samuels (RS). The agent showed us a property that fit our needs very closely. The information he shared about lettings in the area also reflected our experience of the properties around the whard, so we believe the agent to be aware of the market. We ended up choosing the property shown to us by RS as it fit our needs best. It was helpful to engage them in the search.
Our only challenges with the RS were related to their communications. Sometimes they contacted too frequently and at odd times. Also, the information they provided at times was vague -- when it would have been okay if they said they did not have the exact answer. On the positive side, RS was responsive so that helped with a quick turnaround.