The Agent took an unfair amount of our deposit, which we questioned and after many attempts to justify the charges they made they eventually gave us £20 each due to their errors, when we said that we would like the rest of the deposit claims investigated due to their previous inaccuracies they were unresponsive.
The agent left us with a dangerous washing machine, which was a fire hazard as it would often move and block exits/entrances to the house.
A window which had a gap in it that could have been a security risk if anyone had a crowbar handy, was dismissed as good ventilation for the kitchen by John Blythe
Apologies for only being able to describe one member of staff as Northern Irish receptionist, but unfortunately I do not know her name. This woman is the rudest person I have ever encountered in a customer facing role and her patronising attitude is infuriating. This is the essence of my major issue with accomod8. If they were pleasant and apologetic when things went wrong, and didn\'t patronise and lie to you at every opportunity some mistakes with their housing might be forgivable. The problem is, is that once accomod8 have your money in their pockets they are entirely uninterested in your needs as a tennant, and that is the reason I have marked them as terrible above all else.
What agent could do to change your mind?
basically the antithesis of everything I have written above