I have dealt with 4 members of the team so far, and on every occasion they have been professional and very helpful. Traci even took some keys back to Timpsons for me and had them recut as the originals did not work; which saved me a trip into Wellington. The advice from Simon was spot on and as this is my first \'dip\' into the rental market he made things easy right from the start. Nothing is too much trouble for them and when compared with the other agents (that I checked out first); there is no comparison! I would highly recommend any potential landlords to use them!