I have had a fantastic experience with Rushbrook and Rathbone, both with Stacey and later with Kay. They have always been conscientious, polite and professional. We had a very difficult time in our last few months at the property owing to a hard-to-find leak in the heating system, and Kay rang daily to ask what she could do to support us and was very proactive in getting repair people to attend in a timely manner. I also appreciated her genuine and caring attitude. I would not hesitate to use them again.