Since the start of our tenancy, we have been completely neglected by the company. All they have done is take the rent and not listen to any of our concerns of both personal annoyance and major health issues with the property. At no point has there been any sense of urgency towards our needs and after visiting the letting agents in person i found that no-bod knew what was going on the person "responsible" for our property had changed with no-one informing me and also that my inventory which i gave them and my numerous e-mails and phone calls had not been logged and in fact had actually been lost. Personally i find this company appaling and to both current tenants and future tenants i would suggest you find any other agency as this one is a sham.
What agent could do to change your mind?
Absolutely anything they are being paid to do at no point was this \"agency\" (used in the loosest sense of the word) helpful in any way