Encore Estate Management Ltd
Midlands, Nottingham, NG7
1.3/5, 11 reviews
18% recommended
67% lettings valuation accuracy
33% lettings fee satisfaction



Property Features


“HUMBERSTONE Leicester Encore Estates has hel......”

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Nov 16,2022
Minithumbdown
By: 'Resident'
Nov 16,2022
2 people found
this helpful
HUMBERSTONE Leicester
Encore Estates has held our money for 12 years and will not return it. Our property is not part of the responsibility of encore estates they have done no work on the estate for 12 years where we are concerned but will not return our money. These people have my money and will not return it they are unprofessional unresponsive rude and disgusting. Avoid at all costs if you are purchasing a property and encore estates is involved PULL OUT of the deal.
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Opening Hours
Address

Encore Estate Management Ltd
14 Poplars Court
Nottingham
Nottinghamshire
NG7 2RR
01159 648 180

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 67% 33% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 3 0 1 0 0 0 0 2 5
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Zero care and maintenance put into their property. Resembles dilapidated ......”

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Jun 27,2023
Minithumbdown
By: 'Jeremy'
Jun 27,2023
0 people found
this helpful
Zero care and maintenance put into their property. Resembles dilapidated student halls of residence, outstanding issues left for multiple months on end with no callouts....
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“Poor Management Service...”

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Apr 29,2023
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By: 'Michael'
Apr 29,2023
1 people found
this helpful
Encore Property Management recently took over from FHP Living Nottingham to Manage a property I own in Nottingham and so far overall I have experienced a very poor service. It took them months to set the payment system up when the transition happened from the ...
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By: McMahon
Aug 24, 2023
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Funny that. I get about three letters a week with invoices I've paid, and now they want £650 fees for sending a snotty letter. ...

“HUMBERSTONE Leicester Encore Estates has hel......”

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Nov 16,2022
Minithumbdown
By: 'Resident'
Nov 16,2022
2 people found
this helpful
HUMBERSTONE Leicester Encore Estates has held our money for 12 years and will not return it. Our property is not part of the responsibility of encore estates they have done no work on the estate for 12 years where we are concerned but will not return our ...
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“Shocking team, shocking customer service and ......”

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Feb 11,2021
Minithumbdown
Tom
By: 'Roger'
Feb 11,2021
1 people found
this helpful
Shocking team, shocking customer service and poor response time if they even respond. You would be worth while finding a better company to manage your building as these do not care about the problems or about fixing them....
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“Beware!!!!...”

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Aug 10,2020
Minithumbdown
By: 'Clive'
Aug 10,2020
1 people found
this helpful
If you’re buying a property and you see this company as the estate management company DO NOT buy! Whilst completing my house sale they saw an opportunity to (knowing I couldn’t complete without the sign off of cleared estate management funds) to make ...
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“Breathtaking incompetence...”

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Aug 12,2019
Minithumbdown
By: 'Chris'
Aug 12,2019
5 people found
this helpful
It appears that a simple change in ownership defeats Encore. Nine months after taking ownership Encore are still invoicing the previous owner, despite numerous phone calls....
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“Encore Estates/JM Estates...”

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May 13,2019
Minithumbdown
By: 'Roger'
May 13,2019
8 people found
this helpful
My experience has been poor. I find it difficult to get information and sometimes difficult to even get a response from both JM Estates and from Encore Estates. It was not always like this. In my opinion we currently have some big problems at our ...
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Comment on agent fees
The fees are not the issue. It is the quality of service that matters. I estimate this one small branch is dealing with maybe up to 300 properties.
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“Happy with the service...”

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Mar 26,2019
Minithumbup
By: 'J'
Mar 26,2019
4 people found
this helpful
We appointed Encore as our Managing Agent about 3 years ago. The service and attention received from Encore has been exemplary for which we have been 100% satisfied and grateful as it has made our lives as residents a lot easier and stress free. In the past ...
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By: Quick Sand
Jun 27, 2019
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Am I the only one to notice that there are two comments dated March 26 2019? One is from "Mr Smith" saying how he was forced to pay £800 before Encore would provide the paperwork needed for him to sell his property and a second comment, same date, from "J Barry" saying that Encore had provided exemplary service. Quite a coincidence!! ...

“I have never came across such management company , who just ......”

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Feb 22,2018
Minithumbdown
By: 'harry'
Feb 22,2018
8 people found
this helpful
I have never came across such management company , who just find way how to take legal action and they have such tie up with lawyer , even without sending invoice to owner they just send notice through lawyer and both charge to owner of property...
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Comment on agent fees
nothing to comment as i suffer lot
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By: Mr Smith
Mar 26, 2019
View all comments (3)
Encore are shady! They charged me an extra £500 for allowing me to complete on my house sale! Threatened legal issues if I didn't spend it then said they'd sent a solicitors letter (which they didn't) which caused more costs! They knew I couldn't sell my house unless they released the correct paperwork so held me to ransom!!! £800 in extra costs in the end and they didn't even respond to my complaint letter!!! THIS COMPANY NEEDS INVESTIGATING FOR FRAUD!!!!! ...

“Encore Estates are a company that would rather go legal ......”

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May 22,2017
Minithumbdown
By: 'Barry'
May 22,2017
20 people found
this helpful
Encore Estates are a company that would rather go legal on you than go through reasonable efforts to resolve issues. One reminder email, which often get recognised as spam and they're straight off to JB Leitch. Then any attempts to contact them receive the same ...
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By: Tom
May 18, 2018
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I'm fighting Encore in court. They deliver an appalling level of service for a ridiculously high price. Very quick to send out their solicitors/take court action. Everyone on the development has had enough of them. Pity we can't all get together and fight them! ...

“Encore estate management decided to send me paperless bills, it ......”

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Sep 07,2013
Minithumbup
By: 'BRUNEL'
Sep 07,2013
29 people found
this helpful
Encore estate management decided to send me paperless bills, it means that they charged my service fees in advance by email, as their convenience. I received only a payment reminder from them as the initial went to my spam box and only got it at ...
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By: Tom
Jun 21, 2018
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Do either of you have any update on the Trading Standards complaints. Just been through similar and managed to get JB Leitch's court order overturned. Want to take this further, if you have any useful info. Thanks ...
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Awards won by Encore Estate Management Ltd, Nottingham NG7 2RR



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