Mar 08,2013
By: 'TT'
Mar 08,2013
1 people found
this helpful
All the agents are very friendly. Susan has always been very helpful when ever something has happened. At first when I was signing I felt a little pushed and definitely felt they were representing the landlord more than it being a two way street. Not writing down all of my requests for the landlord saying "I know him, he wouldn\'t be up for that" when I know it\'s a standard request. My flat was also dirty when I arrived. Not filthy but for the cleaning fee, I excepted it to be a bit better. On the whole, during the tenancy, they have been very helpful and much better than my last agency.
Was this helpful? Yes
By: Jay Hayden
May 11, 2013
Thank you for your feedback. We're not sure which tenancy this relates to, however I would be happy to discuss the cleaning situation a bit further with you should you so wish.

We hope you're enjoying the flat

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349 West End Lane West Hampstead, London
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