Following a extensive search, we found a flat via HSC and Alex was the staff member who showed the flat. He repeatedly failed to deliver the service that he promised, missing appointmets and not getting repaired broken furniture. The flat was dirty and as we couldn\'t occupy the flat (no keys) we were refunded a weeks rent, however with no apology or acceptance of fault. The tenancy was uneventful in spite of the baliffs arriving to take posessions to cover debts of the landlord. We a still waiting for our deposit, now a week overdue. If you can avoid HSC, do so.