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Mar 08,2013
By: 'Richard'
Mar 08,2013
4 people found
this helpful
Following a extensive search, we found a flat via HSC and Alex was the staff member who showed the flat. He repeatedly failed to deliver the service that he promised, missing appointmets and not getting repaired broken furniture. The flat was dirty and as we couldn\'t occupy the flat (no keys) we were refunded a weeks rent, however with no apology or acceptance of fault. The tenancy was uneventful in spite of the baliffs arriving to take posessions to cover debts of the landlord. We a still waiting for our deposit, now a week overdue. If you can avoid HSC, do so.
Was this helpful? Yes
By: alex
Mar 11, 2013
I am sorry to hear that you were not satisfied with the level of service you received from Hurford Salvi Carr, we pride ourselves in delivering high customer service and delivering a personal service to each applicant and landlord. We realized there were a few issues at the start of the tenancy and discussed these with you, and responded accordingly. If you would like to discuss the matter please do not hesitate to contact us.

Kind Regards

Alex Hebditch
Deputy Lettings Manager

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Hurford Salvi Carr

1 Britton Street Clerkenwell, London
Greater London

020 7490 1122

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