Agents were very helpful - I used the tenant finder only service and at the end of the tenancy I had problems with the tenant. Even though I wasn\'t paying them for their advice, they provided me with forms and advised on best procedure to follow. This time round, because of their fantastic service, I have got them to manage the property. They will contact me by phone or email and are very prompt. I feel a lot more comfortable knowing they will sort any small niggling problems.