Luana was extremely professional and very well presented. She put in a lot of effort on my behalf and always treated me with respect, politeness and warmth. Once I had communicated what I was looking for, she only arranged viewings that satisfied my requirements. I have interacted with many other agents who have not been very particular about what they took me to see, but every viewings that Luana arranged for me was close the mark. I would be very happy to interact with Luana again, and would happily recommend her to other people.