Insanely rude and incompetent. Ridiculous administration fees - to do what exactly?
Ben was ridiculously big headed with a chip on his shoulder, and gives off the impression of a typical estate agent. Rude, arrogant and pushy. As for Adam Webber - a "manager"... I have to say his arrogance gives Ben a run for his money.
Head office were slightly better, but slow. At least they weren\'t rude.
All in all a terrible experience, and with the cheek to ask for a review - here it is.
Would never use Townends again. Worst agent I have come across in Ealing.
What agent could do to change your mind?
Nothing. Nothing likable about this pair.