We were extremely impressed by and very pleased with the service we received from Castles estate agents in Crouch End. First of all, they worked quickly, showing us a property which they thought would be suitable for us as soon as possible, which allowed us time to view it, re-view it and eventually make an offer in what became a competitive situation. They handled a competitive bid process sensitively and fairly, dealing with all parties in an open way, which really helped what could have become a difficult and stressful process proceed smoothly. At all stages during the subsequent purchase process we felt we could rely on them for sensible advice and assistance. They were available whenever we needed them. Their attention to the needs of their customers showed in small ways that left a positive impression - even putting a light on in our new home for us at our request when we were out of the country on the completion date! We thoroughly recommend them, thank them and would have no hesitation in using them again.