Absolutely AWFUL agency! Houses look well furnished and decorated but furniture and all fittings are very low quality, break easily, and are expected to be paid for. Rent is extremely overpriced for the houses that are provided. Agents are very welcoming before you are a tenant, and EXTREMELY RUDE and unhelpful when you are a tenant, particularly if there is a problem with the house. Poorly fitted pipes in the bathroom have caused our shower to leak through the ceiling 3 times since we moved in (only 6 months ago!) and is never repaired properly so keeps happening. Mold in one of the bedrooms, have rang Mistoria about it 4 times and they still haven't been. The 'garden' is just a wasteland of mushy soil, which they won't fix. Had to pay £60 to fix the washing machine when previous tenants broke it. The agents show people around our house whenever they like without telling us first. There is no contact with the landlord whatsoever, you're always very aware that they're using you for the money and don't care about your welfare as a tenant. Very bad experience with this agency, would definitely not use them again or recommend to anyone. AVOID AT ALL COST.