We were messed around from start to finish when dealing with this agent, never again... I would not recommend them at all. Our list of issues included: AM trying to force us to agree to contract terms we didnt agree with, getting our names wrong on contracts, no replies to emails/chasing, rude and inexperienced staff with zero manners or common sense. Their renewal fees are huge for contracts too! They also make you pay all your commission up front if you are a landlord.