For 10 years I owned a flat in Bethnal Green which I let out to tenants. After a bad experience with another letting agent, I transferred it to Ellis & Co a few years ago. The service was exceptional and Andy James was always reliable - advising on rent levels, finding good tenants, ensuring rent was paid on time, tackling problems like faulty boilers, leaking windows etc. as they arose. When I realised in Feb 2010 that I needed to sell the property, I had no hesitation in putting it on the market with Ellis & Co, and within six week they found two buyers, so it went to a sealed bid auction and I achieved the full asking price. Well done.