Richard was not only really friendly but was very professional and proactive. My husband and I first met Richard when we attended an open viewing at a property that was a little outside the area we wanted. Richard took our details and actually quickly notified us when a property that suited us came on the market. He was very helpful and made sure to answer all our questions, even when we needed some information from the existing tenants. He kept us fully informed throughout by calling and emailing us. We now have a property in the exact location we wanted and will definitely deal with Richard again in the future.