I decided to use Simmons after seeing 3 different agents. Neil stuck in my mind as he has sold me the flat 2 years before and i remebered the service being good back then. It was the same with selling 2 years on. I was easliy able to get in touch with Neil and he would advise me of any changes / problems timely and efficiently. All sales are stressful but being kept in a loop is what matters and i believe this was fulfilled and at all bumps along the way.