I have worked with Bourne Lettings for almost 3 years. They all know me within the Branch, even though I have a small portfolio. We had an incident recently caused by \'an act of god\'. No one at fault. Bad things happen. What is important is how you deal with it. Bourne were excellent and really helped in any way possible. They are local, and they deal with matters at a local level - not offloading the issuing to \'another department some 50 miles away\'. Having the Sales and property management teams close together is a plus. These things do matter.
I have no hesitation in recommending their services.