I was very impressed from the beginning that They were very realistic in a difficult market, and the understanding of what we had spent on the property, but new there was a limit of where we could go price wise. This was something that could have held our sale back. We talked openly about what needed doing and what could be left in a realistic way. When there was any difficulty they dealt with it brilliantly. We were a little on leaving day but they reassured us all they way.