Every step of the way, Hillyard was a complete disappointment and unhelpful. They got next to no viewings, and when they did they made no effort to actually sell the property, instead they rudely blamed us for having the audacity to want to sell in the region of what our property is worth. On far too many occasions we wasted our time preparing the property and going out of our way to be present for the viewing, only for nobody to show up. Not necessarily their fault, except this was often avoidable, with occasions such as them not checking their messages. The majority of the staff were arrogant and rude, and the manager himself was incredibly rude and patronising. I would not use them again, nor would I recommend them to anybody.