Feb 26,2013
Feb 26,2013
1 people found
this helpful
Every step of the way, Hillyard was a complete disappointment and unhelpful. They got next to no viewings, and when they did they made no effort to actually sell the property, instead they rudely blamed us for having the audacity to want to sell in the region of what our property is worth. On far too many occasions we wasted our time preparing the property and going out of our way to be present for the viewing, only for nobody to show up. Not necessarily their fault, except this was often avoidable, with occasions such as them not checking their messages. The majority of the staff were arrogant and rude, and the manager himself was incredibly rude and patronising. I would not use them again, nor would I recommend them to anybody.
Was this helpful? Yes
By: Martin Corke
Jan 28, 2015
We are very sorry you felt this way, it's a difficult balance to get a good quantity of buyers through the door but making sure the quality of the buyers are of a certain standard, especially during a downturn in the market!! You weren't happy with the levels of viewings yet a a review below isn't happy with the quality of viewings, it just shows everyone has a different expectations. I'm not sure exactly how a client would know that we could have avoided cancelled appointments by checking our messages!! Again, if we had a name or address this could be dealt with and rectified.

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Hillyard Estate Agents

5 Villiers Building, Buckingham Street  , Aylesbury
HP20 2LE

01296 429999

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