I was very pleased and impressed with the service provided by Ian Preston and his staff. I received an offer on my property within a month of putting it on the market. I was kept fully informed on the progress, they always returned phone calls promptly and dealt with subsequent problems relating to the offer with efficiency and understanding. I cannot praise Helen Jollands, who was my main contact too highly. Especially with regard to a delicate, and highly contentious situation, that arose before completion, and dealing with the delay in exchanging contracts. She was always on top of the situation and is a credit to the company.