We got a sense from the beginning that the agent was trying to find us the most appropriate property, get us the best deal and make things run as smoothly as possible with the move-in. Really felt he was on our side and trusted his judgement. As a direct result of this agents work for us we feel we got a better property at a lower price, and also have a good relationship with our landlord. James was always friendly, and always prompt and eager to help, even when it came to sorting out unexpected niggles. Would definitely use him again and the agency he represents.