100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
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2024
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Feb 21,2013
Feb 21,2013
5
people found
this helpful
this helpful
Having dealt with a number of landlords and property companies I have come to expect a certain standard of unreturned calls and late repairs. but hands down Bridgfords/countrywide have been the worst property management company I have ever had to deal with. Once you are signed into a contract you are treated like a second class citizen and service is non existent. I am truly disgusted by the way i have been treated by this company - so much so that me as someone who normally does not write reviews on anything has decided to write a review as a public service announcement.
when moving into the property the place was clean and superficially looked great. After signing the contract we realised that half of the white goods in the apartment were unfit for purpose. The dishwasher was broken (and 5 months into the contract remains so) and the washing machine was also broken for a period of 2 months. damages cause by the broken washer and cost of cleaning clothes externally amounted to 450 pounds due to sheer negligence of the company to carry out their duty as a property management company.
We have repeatedly called the company (once every two weeks) to discuss the outstanding repair work due to the property. Every time we are [promised a call back that does not occur. To further this management are confrontational when discussing issues we have had with staff (who have in calls told us we are "a waste of time") and unhelpful - again stating they would email or call back with no response.
please look for other property companies in manchester when looking to rent. This company have caused us a lot of undue stress, monetary cost and upset. If you want to receive the worst customer service in Manchester this is the place to look.
when moving into the property the place was clean and superficially looked great. After signing the contract we realised that half of the white goods in the apartment were unfit for purpose. The dishwasher was broken (and 5 months into the contract remains so) and the washing machine was also broken for a period of 2 months. damages cause by the broken washer and cost of cleaning clothes externally amounted to 450 pounds due to sheer negligence of the company to carry out their duty as a property management company.
We have repeatedly called the company (once every two weeks) to discuss the outstanding repair work due to the property. Every time we are [promised a call back that does not occur. To further this management are confrontational when discussing issues we have had with staff (who have in calls told us we are "a waste of time") and unhelpful - again stating they would email or call back with no response.
please look for other property companies in manchester when looking to rent. This company have caused us a lot of undue stress, monetary cost and upset. If you want to receive the worst customer service in Manchester this is the place to look.
What agent could do to change your mind?
actually reply to contact made and to treat us with a little respect as well as carry out basic duties as a property companyAttached Filesnbsp;
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Latest Reviews
3rd May 2018
reviewed by 'Nelson'
22nd Jun 2015
reviewed by 'Unhappy'
21st Feb 2013
reviewed by 'jhos1991'
Opening Hours
Address
Bridgfords
9B Crofts Bank Road
Urmston,Manchester
Greater Manchester
M41 0UZ
0161 956 2221
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 100% | 99% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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May 03,2018
May 03,2018
0
people found
this helpful
this helpful
Zero stars would be too much for this branch. After having an offer accepted on a property they then accepted a higher offer from elsewhere whilst waiting on paperwork. Utterly unprofessional team....
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Jun 22,2015
Jun 22,2015
4
people found
this helpful
this helpful
We dealt with a lot of estate agents when searching for a flat in Manchester and Bridgfords were by far the worst on several occasions.
(1) They told us one property was let despite appearing on the website at 9am and us ringing to book a ...
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Feb 21,2013
Feb 21,2013
5
people found
this helpful
this helpful
Having dealt with a number of landlords and property companies I have come to expect a certain standard of unreturned calls and late repairs. but hands down Bridgfords/countrywide have been the worst property management company I have ever had to deal with. Once you ...
read full review
read full review
What agent could do to change your mind?
actually reply to contact made and to treat us with a little respect as well as carry out basic duties as a property companyAttached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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