We were completely new to letting out property and Penny and her team were there to support us every step of the way. Where we required the services of tradesmen to attend to some minor defects (like carpet cleaning) to get our property ready to rent. Penny and her team were there to secure excellent quotations from trusted workmen.
I would also extend my recommendation to the lettings team who took the time to walk us through the lettings process, answering our questions and queries in plain English.
Most importantly they found us a very good tenant who know will respect our property