Please take note of the bad reviews on this site, I really wish I had instead of thinking it is just people who are being too fussy etc. I had a problem with the heating in my flat and as you can imagine being without hot water and heating is definitely not something you want to endure for any period of time, yet I was expected to do just that. I phoned to report this and dealt with a very rude and abrupt lady who offered me no practical help or solution and was quite frankly down right rude. I am a full time professional and taking time off work at the drop of a hat is something which i am not able to do, however, this letting agents expected me to be at home on a weekday between the hours of 8-6 so I could get the boiler fixed, they refused to help in any way by using the spare set of keys and letting the engineers in (like most other letting agents do). There response when i said i could not get off work was "well that\'s the solution, tak eit or leave it". So now I must wait almost a week until the weekend when I will be in to let the engineers in!!!! Please, please, please do not go with this letting agents if you can help it at all, they are awful!!!!!!!!!
What agent could do to change your mind?
By being more helpful, attentive and not being down-right rude