Mr Burnham could not have been more supportive or helpful. He made helpful and practical suggestions regarding the presentation of the property. He was able to guide me through the financial process and took responsibility for some of the more sensitive issues. He always involved me in the timing of the proceedings so i was never left wondering about the timetable. He negotiated with the purchaser even when the issue was difficult e.g. when her buyer overstayed on a summer holiday. He did everything he could to ensure that the time scale was organised efficiently and that everyone concerned was informed and organised. I had every reason to feel confident and secure throughout the procedure.