100% sales valuation accuracy
100% sales fee satisfaction
80% lettings valuation accuracy
63% lettings fee satisfaction
...left to get your reviews in for the
2022 allAgents Estate & Letting Agents Awards
Jun 09,2022
Jun 09,2022
6
people found
this helpful
this helpful
What a bunch of absolute clowns.
Marven is a liar which is verified by most people who leave reviews about rodor lettings
Marven is a liar which is verified by most people who leave reviews about rodor lettings
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
9th Jun 2022
reviewed by 'Ricardo'
18th May 2022
reviewed by 'Alka'
12th May 2021
reviewed by 'Anhar'
11th Mar 2021
reviewed by 'Pritika'
5th Feb 2015
reviewed by 'Rebecca'
5th Feb 2015
reviewed by 'Jozsef'
Opening Hours
Address
Rodor Lettings
196 Sutton New Road
Erdington,Birmingham
West Midlands
B23 6QU
0121 377 7377
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 80% | 63% | £495 | £550 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 3 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- B72
- Sutton Coldfield
- B73
- Erdington
- B74
- Birmingham City Centre
- B75
- B76
- B23
- B24
- B42
- B43
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Jun 09,2022
Jun 09,2022
6
people found
this helpful
this helpful
What a bunch of absolute clowns.
Marven is a liar which is verified by most people who leave reviews about rodor lettings...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 24, 2022
View all comments
(1)
Dear Ricardo,
I don't believe we have dealt with anyone with your name recently or in the past and as such can't help but wonder whether your profile is fictitious. I also find it hard to believe your review is not connected to numerous other negative reviews our fellow agents have received. We certainly do not mind receiving negative feedback or constructive criticism however Ould appreciate an honest assessment of your situation rather than malicious claims. Feel free to call us at our offi ...
May 18,2022
May 18,2022
6
people found
this helpful
this helpful
Ian and Paul are fantastic and then they left. Since then, it has just been problem after problem. Marven owns the company and has taken the rent money from my tenants but not paid me. When I spoke to the tenants, they also informed me ...
read full review
read full review
Was this helpful?
Yes
Yes
May 12,2021
May 12,2021
5
people found
this helpful
this helpful
A great experience from the beginning to the very end of leaving due relocating for work. Ian and Paul provided an excellent service from being helpful and communicative with all the information, the process of moving in was made so much easier. All queries were ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 11,2021
Mar 11,2021
8
people found
this helpful
this helpful
Do NOT use this company they are not genuine and when you have problems will lie and fob you off. I made the mistake of seeing good reviews thinking this company was run by two brothers that what I was told a year ago when ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 12, 2021
View all comments
(2)
Firstly I was never kept up to date but infact I had to chase you all the time for updates. 9 out of 10 times you said you’d call back on any issue raised and never did .
Secondly I was more then reasonable as a landlord, Rodor failed as managing agents.
I was given a rent guarantee which I was told the company wasn’t honouring due to covid , when I asked on multiple occasions for some proof of this via email , nothing was sent.
As far as Rodor offering to pay for the damages? No in ...
Feb 05,2015
Feb 05,2015
7
people found
this helpful
this helpful
When dealing with paul, he was very understanding of my circumstances and made time for me to be able to view the property around by busy schedule. Once i had decided to rent the flat, everything went smoothly. Paul was extremely helpful in helping me ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 05,2015
Feb 05,2015
6
people found
this helpful
this helpful
We have been struggling for a long time to find a property because of being new to the country many agencies just refused us. Not the case with Rodor Lettings. Paul was the agent we spoke to, he understood our difficult situation and helped us ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 04,2015
Feb 04,2015
6
people found
this helpful
this helpful
I used Rodor lettings and the person who looked after me was called Paul. I was very pleased with the service nothing was too much trouble for him. The price that they changed was reasonable and I would use them again. I also would recommend ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 04,2015
Feb 04,2015
6
people found
this helpful
this helpful
Great service, always kept up to date with information and professional and friendly from start top finish. Very much recommended...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Email: [email protected]
Web: www.rodorlettings.co.uk
“first in lettings and managementâ€
Customer Complaints
Handling Procedure
˜ As a firm licensed by the National
Approved Lettings Scheme, Rodor Lettings & Management Limited aim to
provide the highest standards of service to all Landlords and Tenants, but to
ensure your interests are safeguarded, we offer the following:
˜ If you believe you have a grievance, please
write to:
Sales and Lettings Admin
196 Sutton New RoadErdington
Birmingham
B23 6QU
The grievance will be acknowledged within 3 days and then investigated
thoroughly in accordance with established “in-house†procedures. A formal
written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we
will advise you in writing and confirm our revised response date.
˜ If you remain dissatisfied with the
result of the internal investigation, please contact:
Mr Marven Gabula
196 Sutton New Road
Erdington
Birmingham
B23 6QU
˜ Following the conclusion of our
in-house review we will write to you with a final written statement.
˜ If you are dissatisfied with the
conclusion of the in-house review of the complaint you can refer the matter to
The Property Ombudsman, Milford, House,
43-45 Milford Street, Salisbury, Wiltshire, SP1 2BP
Last updated at 4:52 PM 14/03/2013 by Rodor Admin
Web: www.rodorlettings.co.uk
“first in lettings and managementâ€
Customer Complaints
Handling Procedure
˜ As a firm licensed by the National
Approved Lettings Scheme, Rodor Lettings & Management Limited aim to
provide the highest standards of service to all Landlords and Tenants, but to
ensure your interests are safeguarded, we offer the following:
˜ If you believe you have a grievance, please
write to:
Sales and Lettings Admin
196 Sutton New RoadErdington
Birmingham
B23 6QU
The grievance will be acknowledged within 3 days and then investigated
thoroughly in accordance with established “in-house†procedures. A formal
written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we
will advise you in writing and confirm our revised response date.
˜ If you remain dissatisfied with the
result of the internal investigation, please contact:
Mr Marven Gabula
196 Sutton New Road
Erdington
Birmingham
B23 6QU
˜ Following the conclusion of our
in-house review we will write to you with a final written statement.
˜ If you are dissatisfied with the
conclusion of the in-house review of the complaint you can refer the matter to
The Property Ombudsman, Milford, House,
43-45 Milford Street, Salisbury, Wiltshire, SP1 2BP
I don't believe we have dealt with anyone with your name recently or in the past and as such can't help but wonder whether your profile is fictitious. I also find it hard to believe your review is not connected to numerous other negative reviews our fellow agents have received. We certainly do not mind receiving negative feedback or constructive criticism however Ould appreciate an honest assessment of your situation rather than malicious claims. Feel free to call us at our office.