I needed to move into a property at short notice. I approached 1st Key and they was able to assist me with 2 viewings of properties they had just refurbished. I had no need to view the second property as the first met all my requirements. I was shown around the property by Paul who came across as genuine and professional. I picked up on a issue with the shower when I came to use it when I moved in. The problem was sorted immediately (sameday) without inconvenience to myself. I can highly recommend this letting agent from my experience as a past long term tenant.