Ian Bates assisted us in locating and securing our current rental property. Our experience of using Ludlow Thompson for this part was excellent. Ian is a very hardworking and dedicated individual, who made every effort to keep us informed about progress on signing the flat and answered any questions or queries we had quickly and with as much information as possible. He went out of his way to make the process of signing a tenancy agreement less stressful, for which Kathryn and I are hugely appreciative.
The service we received from Ludlow Thompson after signing (in Ian\'s absence as he was signed off for medical reasons) was average. I have communicated our comments in a separate email and hope that they will be addressed by the business in the future.