Avoid this agent at all cost! They were agents for our rental property and their service is appalling. They missed 2 gas certificates, which have to legally be done every year. They were unable to work out simple calculations when our tenant fell behind on his rent and in the end I sent them the details of what he owed. When the tenant moved out they didn\'t take meter readings, didn\'t check the inventory, didn\'t check the keys returned and recommend he get his full deposit back even though he had pre-payment meters fitted which would cost us at least £100 to remove! Then they also applied to have our energy supplier changed, without our permission, 2 weeks before the tenant moved out and we were selling the property. None of these errors seemed to concern anyone working there, not even a Director. Very poor.
What agent could do to change your mind?
Acted professionally, done what they were paid for and sorted my complaint quickly.