We had many problems with Crendon House. They never rang to inform us about anything, problems and otherwise, even when we left messages asking them to ring back. They made multiple mistakes with our paperwork, such as printing the wrong address or forgetting to give us certain parts. We almost didn't get the keys on the right date because they were an hour late to open *and* spent another hour getting the keys sorted, which wouldn't have been so bad except it was the last day of business before they closed for Christmas.
All in all, very unprofessional. The staff were friendly, but this hardly makes up for the stress they caused us.