Abbey Wood London, London, SE2
2.3/5, 6 reviews
33% recommended
67% sales valuation accuracy
50% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction



Property Features

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“Terrible communication...”

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May 06,2022
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By: 'K'
May 06,2022
0 people found
this helpful
Honestly they were completely non existent and I don’t know even know what they truly did in helping the whole process??? We were looking to buy a house - we found a house we liked and booked a viewing. Turn up and the vendor themselves showed us around. On a positive note it was quite nice as we got chatting and fell in love with the place. We asked the agents for a 2nd viewing after we’d made an offer. It was lucky we had come by that day as while we were in the agents the vendor called them to ask where we were - we weren’t told that our 2nd viewing had been confirmed and it was still the vendor who had to take us around the property. After our offer was accepted they were more or less non existent. I honestly feel if I was the vendor I would question their commission. Communication throughout was terrible. It was lucky we exchanged numbers with the vendor so we could keep in touch as they agents were so bad at keeping us up to date, even our solicitor was getting annoyed. To top it off we have been emailing the agents to finally take the sold board down and we’re being ignored. I have half a mind to just take it and leave it outside their door. I really wouldn’t bother with these agents and just sell the house yourselves as you’ll get better customer service. I felt sorry for our vendor as she was the one who hired this useless company.
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Opening Hours
Address

Your Move
1 Wilton Road
Abbey Wood,London
Greater London
SE2 9RH
 0208 311 0102

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 67% 50% £150,000 £210,000
Lettings 100% 99% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 0 1 1 0 1 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA TPOS Sales TPOS Lettings TPOS
Latest Properties

No Properties

“Terrible communication...”

Share on :
May 06,2022
Minithumbdown
By: 'K'
May 06,2022
0 people found
this helpful
Honestly they were completely non existent and I don’t know even know what they truly did in helping the whole process??? We were looking to buy a house - we found a house we liked and booked a viewing. Turn up and the vendor ...
read full review
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“I have recently sold my house through them. After careful ......”

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Sep 24,2021
Minithumbdown
By: 'Kushal'
Sep 24,2021
1 people found
this helpful
I have recently sold my house through them. After careful consideration I have decided to leave them a negative review. Here are my reasons. I usually work night shifts in a challenging job, hence I sleep during the day which is why I had asked ...
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By: Your Move - Abbey Wood
Jan 19, 2021
View all comments (1)
Hello, I'm sorry you have not been pleased with the service you've received from Your Move. Customer service is of paramount importance to us. To some of the points made, we followed our own company policy and government guidelines with regards to coronavirus for both unaccompanied and accompanied viewings. We put over all offers received from buyers and we financially qualify them and this is what we did in this case. Finally I can assure you all information is passed over to buyers, we a ...

“Vicki at Your Move Abbey Wood Lettings- Outstanding service!...”

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Mar 06,2020
Minithumbup
By: 'Danny'
Mar 06,2020
1 people found
this helpful
Just wanted to share the superb customer service I’ve experienced from Vicki at Your Move. Exceptional! As a landlord it’s important to find a suitable tenant and they, a suitable landlord. Vicki kept me up to date from the very start. I was ...
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“Excellent service your move Abbey wood...”

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May 14,2019
Minithumbup
By: 'Martina'
May 14,2019
0 people found
this helpful
Your move Abbey wood provided an excellent service with selling my property!Imogen went above and beyond thought out the process,was very helpful,professional and always on top of the things,kept me updated and always looked for solution when problems accured,provided great ...
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Comment on agent fees
Great value for service provided
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“Do not use them....”

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Apr 08,2019
Minithumbdown
By: 'M'
Apr 08,2019
0 people found
this helpful
Around 3years ago, a property marketed by this un-proffesional bunch was, listed as recently re-furbished. They stated it had a new Kitchen and Gas Boiler, the great new was these details were correct. When I asked for the compliant certification I was told it was ...
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Comment on agent fees
Bad...
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“Very dishonest person with me , claimed property is off the ......”

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May 07,2014
Minithumbdown
By: 'Andrew'
May 07,2014
5 people found
this helpful
Very dishonest person with me , claimed property is off the market, but is still showing it around to other potential buyers. If a buyer is sincere and has the money to buy the house, then it is just wrong to have the place still up ...
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What agent could do to change your mind?
the could have just been honest
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

www.your-move.co.uk/help/complaints-process
Last updated at 5:05 PM 15/12/2015 by allAgents

Awards won by Your Move, London SE2 9RH


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