London, W1B
1/5, 4 reviews
25% recommended
0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
25% lettings fee satisfaction



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“JJL MANAGEMENT...”

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May 05,2022
Minithumbup
By: 'Nahor Garcia Jimenez'
May 05,2022
1 people found
this helpful
On a date 05/05/2022
The worse experience with agency and agent in my life.
They are really nice until you sign your tenancy.
I am paying 1.582£ a month + bills.
My agent Jasmine is not doing her job properly.
And the agency is not taking responsibility either with the flat problems.
My experience Is really bad with this agency.
They flat it’s amazing but the management is really bad. Really unprofessional the agent and the agency,
I have proofs for all of this.

1) I moved on the 3rd on February - both windows were not working. One I cannot open the window and the other one I cannot lock it - I am using tape to fix the window since the 13th of February - emails back and forth all the time, for different reasons (not my responsibility) still I have the same the windows problem. This is a problems previous my tenancy. 3 months and still having problems with the windows

2) Hot water / Heating - since Easter, Data Energy suspended my hot water and heating supply for an outstanding bill from the previous tenant/Landlord. After 2 weeks I’m still not having hot water supply and the agency is asking me to pay for the reconnection +-300£ when this is a consequence of their irresponsibility. the landlord/agency.
When you starts your tenancy - flat mis be free of any debts. They didn’t check it about outstanding bills for the flat £27. The problem is the reconnection. They are asking me to pay the reconnection because I didn’t send the letter to the landlord - they are asking me to to their job when I work 12h a day.
The landlord declined to pay the reconnection because nobody told him about the debt. At the end I had to pay £99 from my pocket and because I pushed and asked them to take responsibility - finally the agreed to pay they other party between Landlord and agent/agency. they were asking me to pay the full fee - between 200-300£. I had to make the payment today. I cannot live in a 1.5k flat without hot water.
And still I have to wait one more week for the hot water come back to my flat.
If you are happy to waste your money - this is the best agency.
I have asked her to the details of senior managers with no answer.
Definitely seeing different optioned to move out ASAP.
Everything so cheap
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Opening Hours
Address

Jones Lang Lasalle
30 Warwick Street
London
Greater London
W1B 5NH
020 7201 6699

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £0 £0
Lettings 0% 25% £700 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 1 2 0 0 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings
Latest Properties

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“JJL MANAGEMENT...”

Share on :
May 05,2022
Minithumbup
By: 'Nahor Garcia Jimenez'
May 05,2022
1 people found
this helpful
On a date 05/05/2022 The worse experience with agency and agent in my life. They are really nice until you sign your tenancy. I am paying 1.582£ a month + bills. My agent Jasmine is not doing her job properly. And the agency is not taking responsibility either ...
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“Steer clear of these professional crooks who conduct highway robbery ......”

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Dec 13,2020
Minithumbdown
By: 'MS'
Dec 13,2020
5 people found
this helpful
Steer clear of these professional crooks who conduct highway robbery for the landlord. They will try to deduct inflated and unsubstantiated amounts from your deposit. They bank on the fact that most people won't take court action against their fraudulent claims, but they picked the ...
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By: Carla Kim
Jan 24, 2022
View all comments (3)
Hi, I'm so sorry for all. I'm going to rent a flat with this company now...But how did your things go afterwords? Thanks. ...

“JLL provided the very worst possible service.......”

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Feb 24,2020
Minithumbdown
By: 'Tiggy'
Feb 24,2020
1 people found
this helpful
JLL provided the very worst possible service. I own a property on the Crown Estate which is now managed by JLL. I telephoned the company for an up-to-date record of my service and ground rent charges. None of the company's employees whom I spoke with ...
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“Rude and exceedingly unhelpful staff. Won't reply to emails. Won't ......”

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Jan 02,2015
Minithumbdown
By: 'unhappytenant'
Jan 02,2015
3 people found
this helpful
Rude and exceedingly unhelpful staff. Won't reply to emails. Won't give tenants information or proper access to rented property. Strongly advise to not rent with JLL....
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Awards won by Jones Lang Lasalle, London W1B 5NH


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