Letco Homes
Whiteley, PO15
2.3/5, 9 reviews
33% recommended
50% lettings valuation accuracy
43% lettings fee satisfaction



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“Persist with your deposit return!...”

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May 04,2022
Minithumbdown
By: 'Laura'
May 04,2022
0 people found
this helpful
The experience at the beginning of the tenancy was fairly positive. However, once I raised concerns about the neighbours (also a LetCo property) this was not take seriously. I sent videos of the noise/ damages but I didn’t feel it was taken seriously. I spent 5 months living next to a bunch of kids who were loud and disrespectful. Using a large bully dog to threaten me was the last resort! I decided to leave at the end of my tenancy. Despite having excellent reports at regular check ins LetCo announced after 1 month of vacating the property I wouldn’t be getting my deposit back. I disputed this via the DPS as I had kept the flat In Excellent condition. I was concerned that things had been raised in the check out inventory that were present in the check in inventory but I was being blamed. There were clear inaccuracies and a number of very minor scuffs/marks which could be explained by wear and tear. A few hours work, drawing together evidence and I felt I had a strong case which was put forward to the DPS. Now, 4 months later I have had my deposit returned (finally). I feel irritated I had to go through the whole process but would recommend anyone in a similar position to persist with the DPS. I feel I was listened too and treated fairly which is more than I can say for LetCo.
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Opening Hours
Address

Letco Homes
Unit 5, Fulcrum 2, Solent Way
Whiteley
Hampshire
PO15 7FN
01489 668 862

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 50% 43% £825 £1,275
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 1 2 4 0 0 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Persist with your deposit return!...”

Share on :
May 04,2022
Minithumbdown
By: 'Laura'
May 04,2022
0 people found
this helpful
The experience at the beginning of the tenancy was fairly positive. However, once I raised concerns about the neighbours (also a LetCo property) this was not take seriously. I sent videos of the noise/ damages but I didn’t feel it was taken seriously. I ...
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“These people are incompetent crooks. Avoid!I......”

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Mar 25,2021
Minithumbdown
By: 'Sam'
Mar 25,2021
0 people found
this helpful
These people are incompetent crooks. Avoid! I viewed a property listed by LetCo and asked to be considered by the landlord. I was told by Megan at the viewing I would need to pay a holding deposit equal to 1 weeks rent and this was strictly ...
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“Do not trust Letco. Terrible service....”

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Feb 26,2021
Minithumbdown
By: 'Paul'
Feb 26,2021
0 people found
this helpful
Do not trust Letco. Terrible service. We took on renting a property with Letco in Whiteley at the start of 2018 and have just moved out of it. We paid the deposit and the first upfront rent, and couldn't really fault the service. I went around ...
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“Good professional service - very impressed. Special thank you to Adam Pullinger...”

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Sep 09,2020
Minithumbup
By: 'Daniel'
Sep 09,2020
0 people found
this helpful
Good professional service - very impressed. Having just began my tenancy, I am able to leave this honest 5 star review. At every stage of the letting, LetCo were responsive, helpful and welcoming. I received fast replies and had any issues resolved and any questions answered. ...
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“I can't strongly enough advise you not to use......”

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Jul 06,2020
Minithumbdown
By: 'Kyle'
Jul 06,2020
0 people found
this helpful
I can't strongly enough advise you not to use LetCo. Unfortunately, I didn't read any reviews of them to begin with. Firstly, there is no issue with taking your money or even getting you signed up. The first issue came on key collection day, the ...
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“I am currently a tenant with Letco and recent......”

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Jan 24,2020
Minithumbup
By: 'Gagan'
Jan 24,2020
0 people found
this helpful
I am currently a tenant with Letco and recently I reported some repairs which the property maintenance team dealt with quickly and and efficiently to get thing resolved. Thank you Sue & Katy You been amazing....
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“I’ve used Letco for several years now and wou......”

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Aug 21,2019
Minithumbup
By: 'Stephen'
Aug 21,2019
0 people found
this helpful
I’ve used Letco for several years now and wouldn’t use anyone else the customer service is outstanding, they’ve gone above and beyond any issues that have arisen regarding my property....
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“***AVOID***...”

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May 31,2019
Minithumbdown
By: 'Say'
May 31,2019
1 people found
this helpful
They lie They are incompetent They are happy to get paid up front when rent is paid upfront, however when they * the exit along with all the other contract defaults throughout tenancy which our supa doopa letting agent fails to act upon and doesn't tell ...
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Comment on agent fees
Not worth a penny. Money for nothing
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“Deceitful and incompitent...”

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Aug 08,2018
Minithumbdown
By: 'Deceitful'
Aug 08,2018
5 people found
this helpful
We would never recommend to anyone!.Worst agent we have ever used. The staff lie, over charge, tresspass, falsify information, never get work done that needs doing, even dangerous electrical work, ignore calls and emails. House was in need of alot of repair and rent ...
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By: Tony wilson
Apr 25, 2019
View all comments (2)
Absolutely terrible letting company Full of lies and very deceitful Never call you back when they say they will, and tell you anything you want to hear except the truth!!! ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Letco Homes, Whiteley PO15 7FN


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