Extremely disappointed and annoyed with Peter Heron lettings department. They have charged me over £1200 in fees out of £3000 in rent for a 6 month let to tenants. Everytime you ask to speak with someone - that person is never in or not available. They are rude, unhelpful and profiteering. Perhaps the name should be Peter Cuckoo rather than Heron - Cuckoo\'s take up other birds nests and destroy them before moving on. No wonder they are rated only 1100 out of over 12 thousand agencies. Bottom 10% and deservedly so. I would advise that you avoid these highway robbers at all costs.