Property marketed and viewed with a shower. Signed on dotted line, arrived at flat and no shower! I was told by young lee that the landlord had taken it out and I would have to take it up with her. I beg to differ - I would never have moved in if young lee had been honest in the first place. I had to make do for 6 months and move again when contract ran out. By rights, young lee should refund me for all the hassle they put me through. In reality, they made leaving as difficult as possible, by messing me around with references and not being upfront about info they would not give out before charging you yet another fee! I\'ll never take on a property with this devious lot again.
What agent could do to change your mind?
Offered to cover the cost of moving and additional agent fees as a result of their dishonesty