Steyn Lettings are useless. They accused us as tenants of lying about repair issues and refusing to even look at a faulty boiler. Hmm, safety conscious. Not.
In the end, we were provided with a notice to quit, on the basis, we believe, that we tried our damndest to get a problem fixed !
I spent hours cleaning the place before we left too, and to insult me even further, they skimmed my deposit with a cleaning bill.
I have friends who were tenants with them too who experienced the same rigmarole of a service, and had some rather colourful conversations with the ever so polite (ahem) staff.
I\'d avoid them at all costs.