Feb 15,2013
By: 'mummycez88'
Feb 15,2013
4 people found
this helpful
absolutely appalling company to let with and i wouldnt ever recomend anyone to rent with this company! we moved into the house 2 years ago, when we moved in we were told we didnt need a guarantor if we payed every 3 months up front, and have a new contract every 3 months (at £50 per new contract) which we did for 9 months. after 9 months we were given a 6 month contract and told to pay monthly, which we did. then we were given a 12 month contract which we paid every month as normal, when it came to the end of the tenancy we were told because we havnt got a guarantor we have to leave the property but if we left even a month before the end of the tenancy we would have to either surrender our bond or pay for the month and also re letting costs, even though it was the companys mistake and should never have let us have a contract any longer than 3 months. we now have to find a new house with 2 children (1 of which is disabled) and potentially lose our bond (£900) even worse than all this is the attitude and the \'dont give a damn\' attitude by there letting managers. even after speaking to them on the phone and asking for the conversation in writting they refused to do so as it incriminated themselves and also still waiting on a complaints form 2 weeks after requested... a terrible company to rent off and has cause massive upset and disruption to our lives
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10 Temple Street Keynsham, Bristol
BS31 1EG


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