Each time I\'ve called this agency and spoken to an agent about looking at a property, they have failed to return a call. A complete waste of time, especially when I\'ve called via Rightmove at a premium price.
What agent could do to change your mind?
If they had returned a call within a week. Why take a name and phone number when they do not have the decency to return a call. If they\'re going to write the details down on a piece of paper and throw it away, just tell the person calling so not to waste everyone\'s time.