The agent provided terrible property management services and when came to repairs and maintenances acted against landlord's or tenants interest, all behind the faƒÂ§ade of ¢â‚¬Å“good will¢â‚¬Â.
Management of the property was carried out predominantly in the interest of the tenants and fully against the interests of the landlords. The working relationship was really difficult and become strained, and the behaviour difficult to explain. There was a lot of time wasted on trying to get decent service.
The agency as a whole was completely unorganised and could not find important documents on request. They were not responsive to phone calls.