We are sorry to hear that you were disappointed with the service. We try and provide a good service and response to all tenant enquiries. If you can let em know which property you moved in to I can look into this further for you. I'm particularly worried that money was 'squeezed' out of you. We state all of our fees in a clear breakdown at the end of the tenancy agreement. If the money that you are referring to relates to rent then I'm afraid that is something that the landlord dictates to us and not set by us.
Please do call us at the office is you'd like to discuss this further.
Urban Share Team
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