Peter Lessels was excellent - he was extremely helpful and even went the extra mile recommending carpet cleaners and inventory companies. he dealt with all our concerns patiently and professionally.
The reason I have scored only good instead of excellent was that, we would have liked our property to have had more perspective tenants to view, giving us a better chance to select the tenants. We did feel slightly pressed to take the first tenants that came along, and although we did express reservations, we were still not really given the chance to explore options. This was not however Peter\'s approach but rather that of his colleagues, who both showed the tenants round and called us with their offer.
Hopefully our reservations will be unfounded and Townends have taken all the precautions necessary to ensure a safe and trouble-free let for us. Time of course will tell.