Appauling service. A furnished flat was promised and not provided (only very bad quality beds that are of such poor quality that you can feel every springs). Repairs were promised which we are still chasing months down the line. Those repairs that WERE carried out they attempted to charge us for (despite being for problems that were in existence when we moved in!). The staff cannot be trusted, they will tell you one thing on the phone and then later deny everything. They have on several occasions entered our property whilst we were out, giving us only minutes notice, and for no good reason. AVOID this agents at all cost.