Warrington, WA4
1.4/5, 7 reviews
14% recommended
0% lettings valuation accuracy
33% lettings fee satisfaction

“Have rented 2 properties from this firm: the second time due ......”

Share on :
Mar 22,2010
Minithumbdown
By: 'Broncoarmadillo'
Mar 22,2010
1 people found
this helpful
Have rented 2 properties from this firm: the second time due to short notice of first lease not being renewed and we couldn't have gotten references out of them quickly enough to go with a different agent.

I am fed up of information we give them not being passed on to the landlord including signs of possible subsidence. The inventory listed rooms that didn't exist and missed out rooms that were there.

Huge deductions from previous deposit made, seemingly at random, when we moved out, for things like 'gardening work' between our leaving the property and them checking it 2 days later.

They let us move into the first property, with a new-born baby, with no heating and a broken oven (we were moving to the UK from overseas and had to take the property unseen). The oven was never fixed as they said that we had broken it.

I am currently drafting a letter that lists exactly when our cleaning and making good takes place at our current property and will be handing a copy to the landlord who is also annoyed with the shoddy service thay have provided. He will be checking the place out the day before we leave.

We have had people viewing with no notice, and have come home to find doors left unlocked. When we have refused to let people in as we have not been notified they have been incredibly rude and seem to think it is our fault that they have not followed the guidelines in their own contract.

This company are the worst I have ever dealt with, despite renting in a number of countries that do not have laws to protect the tenant.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Countrywide Residential Lettings
66-70 London Road Stockton Heath
Stockton Heath,Warrington
Cheshire
WA4 6HR
01925 268 377

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 33% £495 £495
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 1 5 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“I moved into the apartment after the previous Tennant had ......”

Share on :
Jun 01,2016
Minithumbdown
By: 'DISGUSTING SERVICE/STAFF'
Jun 01,2016
1 people found
this helpful
I moved into the apartment after the previous Tennant had supposedly left without notice and in arrears. I had to get the place professionally cleaned it was that bad! Bridgefords were totally unresponsive to my complaints. The woman who came to do the checkout after ...
read full review
What agent could do to change your mind?
A friends Daughter wanted to move in the apartment after I moved out, She was buying my furniture so basically I'd walk out and she would walk in, she was charged the full ‚£600.00 to ‚£700.00 of fees on top of the ‚£1000.000 rent/bond!
Attached Filesnbsp;
Comment on agent fees
A friends Daughter wanted to move in the apartment after I moved out, She was buying my furniture so basically I'd walk out and she would walk in, she was charged the full ‚£600.00 to ‚£700.00 of fees on top of the ‚£1000.000 rent/bond!
Was this helpful? Yes

“Girls were very friendly and helpful with assisting me to ......”

Share on :
Aug 19,2015
Minithumbup
By: 'Marta'
Aug 19,2015
0 people found
this helpful
Girls were very friendly and helpful with assisting me to find a perfect new home. I already recommended them to my friends....
read full review
Comment on agent fees
I think that admin fees were a little steep
Was this helpful? Yes

“ZERO STAR RATING!! Please stay clear of this agency. I ......”

Share on :
Aug 05,2014
Minithumbdown
By: 'WarrenG'
Aug 05,2014
0 people found
this helpful
ZERO STAR RATING!! Please stay clear of this agency. I never post complaints but feel so passionately about this company I had to let other people know to make sure people steer well clear. Ask your prospective letting agent who they contract to manage the ...
read full review
Was this helpful? Yes

“I used this agent for about 5 years, in various guises (......”

Share on :
Nov 22,2011
Minithumbdown
By: 'TickedOffLandlord'
Nov 22,2011
10 people found
this helpful
I used this agent for about 5 years, in various guises (Bridgfords, Countrywide), etc. There are not enough adjectives to describe what a terribly inadequate, unprofessional service they provided. The tenant was pretty bad, whch really exposed the limitations of the agents. Poor communication, misrepresentation of ...
read full review
What agent could do to change your mind?
Behaved like a professional business rather than an amateur outfit.
Attached Filesnbsp;
Was this helpful? Yes

“Without doubt the worst company I have ever come across. ......”

Share on :
Apr 28,2010
Minithumbdown
By: 'Yate'
Apr 28,2010
2 people found
this helpful
Without doubt the worst company I have ever come across. Customer service is abismal. If you have any problems and complain they will do nothing. Took me 40 days to get part of my deposit back. When i rang up complaing the lady actually was laughing ...
read full review
Was this helpful? Yes
By: Yoyo
May 03, 2010
View all comments (1)
Can i ask how much agent fee did you pay to them. ...

“Never been treated so badly in all my life would ......”

Share on :
Apr 09,2010
Minithumbdown
By: 'kate'
Apr 09,2010
2 people found
this helpful
Never been treated so badly in all my life would never ever rent from these again in a battle to get the deposit back from the issues that they have caused in the house....
read full review
Was this helpful? Yes

“Have rented 2 properties from this firm: the second time due ......”

Share on :
Mar 22,2010
Minithumbdown
By: 'Broncoarmadillo'
Mar 22,2010
1 people found
this helpful
Have rented 2 properties from this firm: the second time due to short notice of first lease not being renewed and we couldn't have gotten references out of them quickly enough to go with a different agent. I am fed up of information we give them ...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Countrywide Residential Lettings, Warrington WA4 6HR


As Seen On

Find the Best Agent to
Sell or Rent Your Home