Being a first time buyer I had little experience in dealing with estate agents. However, Erin was very helpful all through the process of buying my property. She was always happy to answer any questions or conerns that I had and kept me up to date throughout the process. All of the other staff members were well informed and would answer any questions if Erin was not in the office. I would very much recommed Erin and Horlers to any first time buyers.