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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.9/5, 425 Reviews
94% Recommended
99% sales valuation accuracy
98% letting valuation accuracy
99% sales fee satisfaction
98% letting fee satisfaction
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Deborah
By : 'Nancy'
Services : Sales(As a Vendor)
Sold price : £110000
Would you recommend ? : Yes
Postcode : BB3
Great service when selling our property. Gemma was efficient, professional & extremely helpful. She kept us informed & was an excellent liaison between us, the buyer & our solicitor which made the whole process much less stressful than it could have been.
Ainsworth Lord Estates - In-House Complaints Procedure:
1. Ainsworth Lord Estates is registered with The Property Ombudsman Redress Scheme (and became a member of this scheme many years before it was compulsory for agents).
We aim to provide the highest standard of service to all of our customers. To ensure that your interests are safeguarded, a complaints procedure has been introduced. This provides for the matter to be dealt with internally by Paul Ainsworth-Lord and\/or Deborah Ainsworth-Lord and in the event that we are not able to deal with the issue to our mutual satisfaction, by reference to The Property Ombudsman.
2. If you believe you have a complaint, please write to us in the first instance at the address below:
Deborah Ainsworth-Lord
Ainsworth Lord Estates
49 Market Street
Darwen
Lancashire BB3 1PS
3. Your complaint will be acknowledged within 24 hours but no longer than 3 working days, investigated thoroughly in accordance with established in-house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.
4. If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by Paul Ainsworth-Lord at the address given below:
Paul Ainsworth-Lord
Ainsworth Lord Estates
49 Market Street
Darwen
Lancashire BB3 1PS
5. In the event that the final review as detailed above fails to satisfy your complaint, then you are at liberty to have the matter referred to The Property Ombudsman. We will submit our file to the Ombudsman on request. You are also entitled to have your complaint referred to the Ombudsman should we fail to deal with matters promptly or do not comply with our in-house complaints procedure within 8 weeks from the date we receive your written notification.
Last updated at 5/16/2019, 3:10:00 AM by allAgents
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 99% | £36,250 | £1,950,000 |
| Lettings | 98% | 98% | £269 | £2,500 |
Ainsworth Lord Estates
49 Market Street, Darwen, Lancashire
BB3 1PS
01254 760660
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Thomas
By : 'Haris'
Services : Sales( As a Buyer )
Sold price : £90000
Would you recommend ? : Yes
Postcode : BB2
Tom and the team were friendly and proffessional with great communication, reliability and giving peace of mind throughout the buying... Read Full Review
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Thomas
By : 'Lee'
Services : Letting( As a Tenant )
Rent PCM : £695
Would you recommend ? : No
Postcode : BB3
Great service throughout my tenancy application, from start to finish, Thomas was fantastic really friendly and professional, an asset to Ainsworth Lord Estates, I highly... Read Full Review
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By : 'Thomas'
Services : Land & New Homes
Would you recommend ? : Yes
Postcode : BB2
Tom was great. Communication was excellent, always responded to my emails and very... Read Full Review
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By : 'Andrew'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : BB3
Thomas and Verity were very easy and helpful, especially when I had to get a guarantor agreement changed. There was no hassle from them and I would happily use them again if I were to ever rent or buy... Read Full Review
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Thomas
By : 'Damian'
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : No
Postcode : BB3
My experience with ainsworth lettings was made very easy by thomas, with no issues, will definitely be using them if I move... Read Full Review
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Verity
By : 'Pete'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : BB3
A quick turnaround from start to finish and helpful... Read Full Review
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Deborah
By : 'Jade'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : BB3
Prompt and helpful. Always on hand if I needed any questions answering. Chased solicitors for updates. Had a quick sale and that’s all I could of asked for,... Read Full Review
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Deborah
By : 'Gio'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BB3
Really good showround of different properties. Christine was knowledgeable and keen to understand my needs even organising an adhoc visit to a new property after meeting with me and hearing more about my situation. Best experience yet in my house hunt, would defo... Read Full Review
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Deborah
Paul
By : 'Sue'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : BB3
Excellent customer service. Called in for advice. Debbie & Paul were extremely professional &... Read Full Review
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Deborah
By : 'Claire'
Services : Sales( As a Buyer )
Sold price : £285000
Would you recommend ? : Yes
Postcode : BB3
Great experience despite issues with our chain falling through initially. Good communication on a regular basis keeping everyone in the loop. Would recommend to... Read Full Review
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Deborah
By : 'Patson'
Services : Letting( As a Tenant )
Rent PCM : £269
Would you recommend ? : No
Postcode : BB3
All way very to help with a smile even when you see Debbie out of off just meet in shop you are sure she will always great you and ask how are things at work and... Read Full Review
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Deborah
Angela
By : 'annelise'
Services : Letting( As a Tenant )
Rent PCM : £596
Would you recommend ? : Yes
Postcode : BB3
Deborah was excellent with us! sorted out our new house within weeks and made us very comfortable. she was very helpful and kind to talk... Read Full Review
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Deborah
By : 'Courtney'
Services : Letting( As a Tenant )
Rent PCM : £595
Would you recommend ? : No
Postcode : BB3
Debroah was super lovely with helping move us into our new home, she made us feel very comfortable and communication was always clear and we were never left guessing on anything. She is an asset to the company and just an overall lovely lady, thank... Read Full Review
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Deborah
By : 'Phil'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BB3
I would highly recommend Ainsworth Lord Estates to anyone looking for a property in Darwen. I cannot say enough good things about them, their professionalism and dedication to finding me the perfect home was impressive. The process was smooth and stress-free, I am so grateful to Debs and team for... Read Full Review
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Deborah
By : 'monday'
Services : Letting( As a Tenant )
Rent PCM : £695
Would you recommend ? : Yes
Postcode : BB3
My experience with Ainsworth Lord Estate, Darwen, Lancashire is very seamless and great. I am happy with the service. especially Deborah a professional... Read Full Review
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Deborah
Verity
By : 'Chima'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BB3
Very organized and friendly estate agent. Neat and well managed properties. All promises were fulfilled. I would recommend them... Read Full Review
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Verity
Deborah
By : 'Toni'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BB3
We had trouble with our previous house with damp etc and I can’t thank Ainsworth lords specially Verity and Debbie they was so helpful to getting us out of the house to our brand new home which is amazing, with a lovely landlord they was so helpful and caring for me and my partner. I... Read Full Review
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Angela
By : 'Michael'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : BB2
I recently decided to sell my house. Having spoken to several Estate agents and not being particularly happy, I decided to go and speak to Ainsworth-Lords... Thank goodness!! I found them really abliging and the next day had a visit from Anthony Ainsworth - Lord. I found Antony a breath of... Read Full Review
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Deborah
Angela
By : 'Nezam'
Services : Letting( As a Owner )
Rent PCM : £525
Would you recommend ? : Yes
Postcode : BB3
Fantastic speedy process. Informed all the way through. Verity was very profesional in the whole process. Photos were fantastic as... Read Full Review
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Deborah
By : 'EJC'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BB2
I had a couple of local agents come to my property for a valuation and knew as soon as I met Anthony I would be using Ainsworth Lord. He had a straight talking approach, no fluffy rubbish to get me to sell my property with him. He asked me what I wanted and told me he would deliver. He certainly... Read Full Review
