I rented a house from them for a year that came in an awful condition. Having worked to rectify this all year, had multiple breakdowns of appliances such as fridges and our oven, we have had 20% of our deposit taken from us. They have a set up with their check out company to make it look like we\'ve stolen from the house and have charged for rubbish removal of furniture supplied with the house. I wish I\'d never had the misfortune to rent from them. Do not use this agent
What agent could do to change your mind?
Refund our full deposit. Change their systems and supply us with an apology.