Adele displayed extreme professionalism throughout the process, responding to queries promptly and on many occasions being one step ahead regarding gaining any information that needed chasing. I felt as if she took on extra responsibilities to ensure there were no delays with regard to the sale of my property. Adele consistently kept me informed and displayed empathy regarding my frustrations. She made me feel valued as if I was her only customer. Adele certainly is an asset to the team at prospect.